taj71 Terms & Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the company operating the taj71 platform and any user of the platform. By visiting the taj71 website, opening an account, or using any service, you confirm that you have read, understood, and fully agreed to these Terms.

taj71 is committed to providing a safe and transparent online gaming environment for users in Bangladesh. These Terms apply to every service, feature, and activity on the platform.

Our additional policies — such as the Privacy Policy and Responsible Gaming Guidelines — are considered an integral part of these Terms. In the event of any conflict, these main Terms shall take precedence.

2. Eligibility & Age Requirements

The following conditions must be met to use taj71's services:

• You must be 21 years of age or older. Only users aged 21+ may open an account and play games.
• You must reside in a jurisdiction where online gaming or betting is not legally prohibited.
• You must have a valid and active personal bank account or mobile financial service account.
• You must open the account in your own name and for your own use — not on behalf of or as a representative of someone else.
• Only one account per person is permitted.

For age verification purposes, taj71 may request an identity document or other supporting documents at any time. Providing a false age or identity will result in immediate account termination and the associated funds may be forfeited.

3. Account Registration & Security

3.1 Registration Process

To open an account at taj71, you must provide accurate and complete information. The following details are required during registration:

• Full name (as per national identity card)
• Date of birth
• Active mobile number
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. taj71 will never ask for your password by phone or email. If you believe unauthorised access to your account has occurred, notify us immediately at [email protected].

If account details are shared with a third party or the account is allowed to be used by someone else, taj71 reserves the right to suspend or terminate that account.

3.3 Identity Verification (KYC)

taj71 may conduct identity verification (KYC) at any time for security and fraud prevention purposes. This may be mandatory before a withdrawal request or for high-value transactions. Failure to submit the required documents in a timely manner may temporarily restrict certain account functions.

4. Deposit & Withdrawal Policy

4.1 Deposit Methods & Limits

The following methods are accepted for depositing funds at taj71:

• bKash — minimum deposit ৳500
• Nagad — minimum deposit ৳500
• Rocket — minimum deposit ৳500
• Upay — minimum deposit ৳500
• Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank) — minimum deposit ৳500

The minimum deposit amount for each payment method is ৳500. Deposited funds must come from an account registered in your own name.

4.2 Withdrawal Policy

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳800
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Withdrawals must be made through the same method used for the deposit (reverse payment policy).
• Withdrawals cannot be made until the wagering requirements applicable to bonus funds have been met.
• In the case of unusual or suspicious transactions, taj71 may hold a withdrawal and conduct an investigation.

5. Bonus & Promotion Terms

5.1 Welcome Bonus

Users are eligible for a 200% welcome bonus on their first deposit at taj71, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000
• Deposit ৳12,000 or more → maximum ৳10,000 bonus → total balance ৳22,000

5.2 Wagering Requirements

All bonus funds must meet wagering requirements before withdrawal. Wagering is calculated on the bonus amount only, not the total balance. The current wagering requirement is 10 times (10x).

Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before withdrawal.

5.3 General Bonus Terms

• Each promotion has a specific validity period; once expired, the bonus is automatically cancelled.
• Bonus funds cannot be transferred to another account.
• taj71 reserves the right to modify, limit, or cancel any bonus offer.
• If misuse of bonus benefits is detected, the bonus and related winnings on the account in question will be cancelled.
• Regular cashback and special benefits under the VIP programme are offered under separate applicable terms.

6. Betting Rules

6.1 General Betting Rules

The following rules must be followed when placing bets at taj71:

• A confirmed bet cannot be changed or cancelled unless the platform acknowledges a technical error.
• taj71 is not liable for bets lost due to technical errors or loss of connectivity.
• taj71 reserves the right to void bets placed at clearly incorrect prices in sports betting markets.
• Bets associated with match fixing or any other irregular activity will be voided.

6.2 Casino Game Rules

For live casino and slot games, the specific rules of the game provider apply. General information about a game's RTP (Return to Player) rate and volatility is available in the game interface.

If a game is interrupted mid-round due to a technical error, the result of that round will be deemed void and the bet amount will be refunded.

7. Prohibited Activities

The following activities are strictly prohibited on the taj71 platform:

• Multiple Accounts: Opening more than one account in the same name and claiming bonus benefits more than once.
• Bonus Abuse: Exploiting bonus offers unethically or deliberately circumventing terms.
• Money Laundering: Using the platform to legitimise illegal funds.
• Fraud: Providing false information, identity fraud, or payment fraud.
• Software Manipulation: Using bots, scripts, or any other automated method to gain an unfair advantage in games.
• Using Another Person's Account: Using someone else's account or allowing another person to use your account.
• Abusive Behaviour: Rude or threatening conduct towards support staff or other users.
• Arbitrage Betting: Deliberately placing multiple bets to guarantee risk-free profit.

If any of the above prohibited activities are detected, the account will be terminated immediately and funds may be forfeited. Relevant authorities will be notified if necessary.

8. Account Suspension & Termination

8.1 Closure at User Request

You may request to close your account at any time by emailing [email protected]. It is your responsibility to withdraw any valid balance before the account is closed.

8.2 Suspension by taj71

taj71 may suspend or terminate an account in the following circumstances:

• Breach of terms and conditions
• Suspicion of fraud or unethical activity
• As part of a money laundering investigation
• Failure to complete KYC verification
• Self-exclusion request under the responsible gaming policy

Valid funds in a suspended account will be returned once the investigation is concluded and the account is cleared.

9. Privacy & Data Protection

taj71 uses SSL encryption and modern data security technology to keep your personal and financial information safe. Full details of how we collect, store, and use your data can be found on our Privacy Policy page.

Your personal information will not be sold or rented to third parties. However, where required by legal obligation, fraud prevention, or security purposes, information may be shared on a limited basis.

For more details, please read our Privacy Policy.

10. Limitation of Liability

taj71 is an entertainment gaming platform. To the maximum extent permitted by applicable law:

• taj71 is not liable for direct or indirect financial losses arising from gaming activity.
• taj71 is not liable for disruptions to games or bets caused by internet disconnection or device issues.
• taj71's liability for any errors on the part of third-party game providers is limited.
• taj71 is not liable for unexpected technical issues, cyberattacks, or other events beyond its control.

However, taj71 is always committed to ensuring fair play and resolving technical issues promptly.

11. Dispute Resolution

11.1 Complaint Submission Process

If you are dissatisfied with any matter, please first contact us via live chat or at [email protected]. Our support team is available 24/7 in Bengali and English and will work to resolve the issue promptly.

11.2 Formal Complaint

If the matter is not resolved through general support, send a formal complaint to [email protected]. Please include the following information in your complaint:

• Your registered email or mobile number
• Date and time of the incident
• Detailed description of the issue
• Expected resolution

taj71 reviews and responds to all complaints seriously.

12. Changes to Terms and Conditions

taj71 reserves the right to update or change these terms and conditions at any time. Users will be notified in advance of any significant changes. Continued use of the platform after changes have been made means you have accepted the new terms and conditions.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision. It is recommended that you check this page regularly.

For any questions regarding the terms and conditions, please contact our support team: [email protected]