taj71's Privacy Policy

1 What Information We Collect

taj71 collects the following types of information in order to provide the Service:

• Identity information: Your full name, date of birth, and government-issued ID number (required for identity verification).
• Contact information: Email address and mobile number.
• Financial information: Your payment account details (bKash, Nagad, Rocket, Upay, or bank account number), transaction history, and deposit and withdrawal records.
• Technical information: IP address, browser type and version, device information, and cookie data.
• Usage information: Which games you have played, which pages you have visited, your betting history, and session duration.
• Communication history: Records of conversations when you contact our customer service team via live chat or email.

2 How We Collect Information

taj71 collects your information through various means:

• Information provided directly: Information you provide yourself during account registration, identity verification, deposit and withdrawal requests, and when contacting customer service.
• Automatic collection: When you use our platform, certain information is collected automatically through cookies, pixel tags, and other tracking technologies.
• Third-party verification: Information may be received from trusted third-party services for the purpose of verifying identity and age.

3 Purpose of Using Information

We use the information we collect for the following purposes:

• To create and manage your account and complete identity verification.
• To process deposits, withdrawals, and transactions, and to maintain financial records.
• To provide you with a personalized gaming experience and inform you of relevant offers.
• To ensure responsible gaming, detect unusual activity, and prevent fraud.
• To maintain platform security and prevent unauthorized access.
• To improve customer service and resolve your issues promptly.
• To fulfill legal obligations and provide required reports to regulatory authorities.
• To analyze platform performance and improve the user experience.

4 Information Sharing and Disclosure

taj71 does not generally share your personal information with third parties. However, information may be shared in the following circumstances:

• Service providers: With contracted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank partners), identity verification, technical support, and customer service — they are also required to follow our privacy standards.
• Legal requirements: Information may be disclosed in response to court orders, lawful requests from government or regulatory authorities, or as required by applicable law.
• Fraud prevention: Necessary information may be shared with security partners to detect and prevent fraudulent activity.
• Business changes: In the event of a company merger, acquisition, or restructuring, your information may be transferred, but you will be notified in advance.

5 Data Security Measures

taj71 follows industry-standard security practices to protect your information:

• SSL encryption: All our data transfers are protected by 256-bit SSL/TLS encryption, which keeps all communication between your browser and our servers secure.
• Data encryption: Stored sensitive information (passwords, financial data) is kept in encrypted form.
• Access control: Only authorized personnel can access your information on a need-to-know basis.
• Regular audits: Our security systems are regularly reviewed and tested.
• Firewall and monitoring: Our network is continuously monitored through advanced firewalls and intrusion detection systems.

However, it is not possible to guarantee that any transmission of information over the internet or digital storage is completely secure. We strive to ensure the highest level of protection, but we cannot provide an absolute guarantee of data security.

6 Cookie Policy

The taj71 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our service.

• Essential cookies: These cookies are necessary to maintain your login session and ensure security.
• Functional cookies: Help remember your preferences and settings, such as language preferences.
• Analytics cookies: Used to understand how users are using our platform, which helps improve the service.

You can disable cookies from your browser settings. However, disabling certain cookies may also cause some platform features to stop working properly.

7 Data Retention Period

We retain your information only for as long as necessary:

• Active account: All information is retained while your account remains active.
• After account closure: Financial transaction data may be retained for a specified period after account closure to meet legal obligations and regulatory requirements.
• Usage data: May be retained for a longer period in anonymized or aggregated form for analytical purposes.

Once the retention period expires, information is securely deleted or permanently anonymized.

8 Your Rights

You have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances you may request deletion of your information (though this may not be possible where legal obligations apply).
• Right to restrict processing: You may request to limit the use of your information for specific purposes.
• Right to data portability: You may request your information in a structured, commonly used, and machine-readable format.
• Right to object: You may object to the use of your information for certain specific purposes.

To exercise these rights, please contact us. We will endeavor to respond to your request within a reasonable time.

9 Protection of Minors' Privacy

taj71 is for users aged 21 and above only. We do not intentionally collect any information from anyone under the age of 21. If we are informed that a minor is using our service, that account will be closed immediately and any collected information will be securely deleted.

10 Responsible Gaming and Data

taj71 gives the highest priority to responsible gaming. We use information about your gaming behavior so that we can:

• Identify unusual or high-risk playing patterns.
• Contact you if needed and provide support.
• Enable self-exclusion or deposit limit settings.

To learn more about this, please visit our Responsible Gaming page.

11 International Data Transfers

To operate our service, your information may be stored or processed on servers located in various countries. Wherever information is processed, we ensure the protection standards described in this Policy. Applicable laws and regulations are followed for international data transfers, and necessary safeguards (such as Standard Contractual Clauses) are put in place.

12 Policy Changes and Updates

taj71 reserves the right to update this Privacy Policy from time to time. For significant changes, we will:

• Update the date on this page.
• Send a notice to your registered email address.
• Display an alert about the changes when you log in to the platform.

If you continue to use the platform after changes are made, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.